Privacy Policy

1. Data Protection at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data refers to all data that can be used to identify you personally.

Detailed information on data protection can be found in the following sections of this Privacy Policy.

Data Collection on Our Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator:

Martha Cleaning UG
Celine Marchand and René Hartard
Merowingerstr. 57
40225 Düsseldorf
Germany
Phone: 0211 17448501
Email: hallo@marthacleaning.de

Martha Cleaning UG
Celine Marchand und René Hartard
Merowingerstr. 57
40225 Düsseldorf
Deutschland
Telefon: 0211 17448501
E-Mail: hallo@marthacleaning.de

How do we collect your data?

  • Some data is collected when you provide it to us (e.g., via a contact form or newsletter signup).

  • Other data is collected automatically or after your consent when visiting the website by our IT systems (e.g., browser type, operating system, time of page access).

What do we use your data for?

  • To provide a fully functional website

  • To analyze user behavior (with your consent)

  • To process inquiries

  • For marketing and advertising purposes (with your consent)

What rights do you have regarding your data?
You have the right at any time to:

  • Access your stored data

  • Request correction or deletion of this data

  • Restrict data processing

  • Object to data processing

  • Withdraw previously given consent

  • Request data portability

In addition, you have the right to lodge a complaint with the competent data protection supervisory authority.


2. Hosting

Our website is hosted by an external provider. Data processing is carried out on the basis of Art. 6 (1) lit. f GDPR (legitimate interest in the secure, fast, and efficient provision of our website).

A data processing agreement (Art. 28 GDPR) has been concluded with the provider.


3. General Information and Mandatory Disclosures

Data Protection

We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this Privacy Policy.

Storage Period

Unless a more specific storage period is stated in this Privacy Policy, your data will remain with us until the purpose for data processing no longer applies.

Legal Bases for Processing

  • Art. 6 (1) lit. a GDPR – Consent

  • Art. 6 (1) lit. b GDPR – Performance of a contract or pre-contractual measures

  • Art. 6 (1) lit. c GDPR – Legal obligation

  • Art. 6 (1) lit. f GDPR – Legitimate interest

SSL or TLS Encryption

This website uses SSL/TLS encryption. You can recognize an encrypted connection by the “https://” prefix and the lock symbol in your browser’s address bar.


4. Your Rights

  • Withdrawal of consent (Art. 7 para. 3 GDPR)

  • Objection to certain types of processing (Art. 21 GDPR)

  • Right to lodge a complaint with a data protection supervisory authority

  • Right to data portability (Art. 20 GDPR)

  • Right of access, rectification, deletion, and restriction


5. Data Collection on Our Website

Cookies & Consent Management

Our website uses cookies and similar technologies. Necessary cookies (e.g., for technical functionality) are used without consent.
For statistical and marketing cookies, we obtain your prior consent (Art. 6 (1) lit. a GDPR, § 25 TTDSG).

You can withdraw or change your consent at any time via the “Cookie Settings” link in the footer.

Contact Form & Inquiries via Email/Phone

When you contact us, we process your information solely for the purpose of handling your inquiry.
Legal basis: Art. 6 (1) lit. b GDPR (contractual) or lit. f GDPR (legitimate interest).


6. Analytics and Marketing Tools

Google Analytics 4

We use Google Analytics 4 (Google Ireland Ltd., Dublin, Ireland).

  • Data: IP (anonymized), browser, device, session duration, page views

  • Recipient: Google LLC (USA) – data transfer based on the EU-US Data Privacy Framework (DPF) and Standard Contractual Clauses (SCCs)

  • Storage period: 2–14 months (depending on configuration)

  • Legal basis: Consent (Art. 6 (1) lit. a GDPR, § 25 TTDSG)Legal basis: Consent (Art. 6 (1) lit. a GDPR, § 25 TTDSG)

Consent withdrawal: possible at any time via “Cookie Settings.”

Google Ads (Conversion Tracking & Remarketing)

We use Google Ads (Google Ireland Ltd., Dublin, Ireland).

  • Conversion tracking measures whether a desired action (e.g., contact form submission) occurred.

  • Remarketing delivers interest-based ads.

  • Recipient: Google LLC (USA) – transfer based on DPF/SCCs

  • Storage period: 30 days to 13 months

  • Legal basis: Consent (Art. 6 (1) lit. a GDPR, § 25 TTDSG)Legal basis: Consent (Art. 6 (1) lit. a GDPR, § 25 TTDSG)

Opt-out: via “Cookie Settings” or the Google Ads settings (https://adssettings.google.com ).

Google Consent Mode v2

We use Google Consent Mode v2.

  • With consent: full functionality

  • Without consent: only anonymized signals (no cookies)

  • Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest for basic measurement) and Art. 6 (1) lit. a GDPR in conjunction with § 25 TTDSG (for cookies).


7. Plugins & Tools

YouTube

Our website integrates YouTube videos (Google Ireland Ltd., Dublin, Ireland).
Content is only loaded after consent.
Legal basis: Art. 6 (1) lit. a GDPR, § 25 TTDSG

Google Maps

We use Google Maps (Google Ireland Ltd., Dublin, Ireland).
Your IP address is transmitted to Google for map display.
Legal basis: Art. 6 (1) lit. a GDPR, § 25 TTDSG

Instagram

We integrate functions from Instagram (Meta Platforms Ireland Ltd., Dublin, Ireland).
When using these features, data is transmitted to Meta.
Legal basis: Art. 6 (1) lit. a GDPR, § 25 TTDSG


8. Newsletter

If you subscribe to our newsletter, we process your data based on your consent (Art. 6 (1) lit. a GDPR).

  • Subscription is handled via a double opt-in process.

  • Data collected: email address and, if applicable, name.

  • You can withdraw your consent at any time via the unsubscribe link.

  • Log data for consent is stored for up to 3 years (Art. 6 (1) lit. f GDPR, for verification purposes).

If an external provider (e.g., Mailchimp or Brevo) is used, processing is carried out under a data processing agreement; any data transfer to third countries is based on the EU-US Data Privacy Framework or Standard Contractual Clauses (SCCs).


9. Recipients of Personal Data

  • IT / hosting service providers

  • Analytics and marketing services (Google, Meta)

  • Newsletter services (if used)

  • Authorities, where legally required


10. Final Provisions

This Privacy Policy is currently valid and was last updated on: 10.09.2025. 10.09.2025.

Martha Cleaning
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.